| Keystone Principles of Success |
The mission of Nelson Ambulance Service, Access Ambulance Service, and Connecticut Handivan is to provide outstanding emergency medical services and non-emergency patient transportation services. We strive to provide these services in a professional and compassionate manner while maintaining the dignity and safety of those we serve.
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Commitment to service
We treat persons with illnesses and injuries in our communities with care and compassion, utilizing effective principles and practices of patient care, and we strive for excellence through ongoing evaluation and improvement.
Respect
We recognize the dignity of others and communicate with clients in a respectful manner.
Integrity
We serve with honesty, loyalty, and dedication and we train our staff to always do what's right, even when no one is looking.
Accountability
We are fully responsible for our actions, both positive and negative.
Teamwork
We practice teamwork through communication and cooperation to achieve common goals.
Fair Treatment
We do not discriminate against patients or personnel on the basis of race, color, national origin, ancestry, religion, sex, age, disability, political belief, military service, or any other legally protected characteristic.
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